Privacy Policy
Galaxy Hospital (“we,” “us,” “our”) is committed to protecting the privacy and security of our website visitors, patients, and users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit https://galaxyhospital.in/ (“Website”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (phone number, email address), date of birth, gender, and other relevant patient details.
- Medical Information: Health conditions, medical history, treatment details, and appointment records.
- Technical Data: IP address, browser type, device information, and website usage data.
- Communication Data: Any information shared when you contact us through forms, emails, or other communication channels.
2. How We Use Your Information
We use the collected information for the following purposes:
- To schedule and manage appointments.
- To provide medical services and consultations.
- To send important notifications, updates, and reminders.
- To improve our website, services, and user experience.
- To comply with legal and regulatory requirements.
3. Communication and Consent
By providing your contact details and using our services, you consent to receive communications from Galaxy Hospital via SMS, email, WhatsApp, RCS, or other channels, including promotional and service-related messages, even if your number is registered under DND/NDNC.
4. Data Protection and Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no online platform is completely secure, and we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your information with:
- Authorized medical personnel for treatment purposes.
- Third-party service providers who assist us in delivering our services.
- Legal authorities when required by law or to protect our rights.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Retention of Information
We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices and encourage you to review their terms before sharing personal information.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for data processing.
- Request restrictions on data use.
To exercise your rights, please contact us using the details below.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website implies acceptance of the updated policy.
11. Contact Information
For any questions regarding this Privacy Policy, please contact us at:
Galaxy Hospital
8604635851
By using our website, you acknowledge and agree to this Privacy Policy.